Shipping & Delivery Policy

Dispatch timelines, delivery estimates, charges, tracking and undelivered parcels.

Last updated: 28 July 2026

1. Where we ship

Malhar Travel Solution (Proprietorship) ships physical goods across India from our premises in Mumbai, Maharashtra. Delivery is subject to the courier network serving your PIN code. We do not currently ship internationally.

2. Dispatch timelines

• In-stock orders are packed and handed to the courier within 1 to 2 business days of payment confirmation.
• Orders placed on a Sunday or a public holiday are processed on the next business day.
• If an item will take longer than usual to dispatch, we tell you before you pay, or contact you immediately after the order and offer a full refund if you prefer not to wait.

3. Delivery estimates

Destination	Usual delivery time after dispatch
Mumbai, Navi Mumbai and Thane	1 to 3 business days
Rest of Maharashtra and metro cities	2 to 5 business days
Other cities and towns	4 to 7 business days
North-east, Jammu & Kashmir, Ladakh, island territories and remote PIN codes	7 to 12 business days

These are estimates, not guarantees. Weather, festival volumes, strikes and local restrictions can add time. Bulky items such as helmets and saddle bag sets occasionally take a day or two longer on surface transport.

4. Shipping charges

• Free shipping on prepaid orders with an order value of ₹3,000 or more.
• Below ₹3,000, a flat shipping charge is shown at checkout before you pay.
• Remote or difficult-to-serve PIN codes may attract an additional courier surcharge, which is always displayed at checkout — never added afterwards.
• Shipping charges, where paid, are not refunded on change-of-mind returns. They are refunded in full if the item was damaged, defective or incorrect.

5. Tracking

Once your order is handed to the courier, we send the courier name and tracking number by email, SMS or WhatsApp. Tracking usually starts updating within 24 hours of dispatch. If it has not moved for more than 72 hours, contact us and we will chase the courier.

6. Delivery attempts and undelivered parcels

• Couriers normally make up to three delivery attempts. Please keep the phone number given at checkout reachable.
• If the parcel is returned to us because nobody was available, the address was incomplete, or delivery was refused without reason, we refund the product value after deducting the actual to-and-fro courier cost.
• Please check the parcel before accepting it. If the outer packaging is torn or tampered with, refuse delivery or record a short video while opening it — this helps us settle claims with the courier quickly.

7. Address changes

We can change a delivery address only before dispatch. Once the parcel is with the courier the address cannot be modified reliably; in that case wait for the delivery attempt and then arrange a return if needed.

8. No digital goods

We sell physical products only. Nothing on this website is delivered electronically, and no subscription is created by placing an order.

Contact for questions on this policy

Malhar Travel Solution (Proprietorship), 352/4, Ramnath Dube Chawl, Anant Nagvekar Marg, Prabhadevi, Mumbai, Maharashtra 400025
Phone +91 97641 97015 · +91 97734 95463
Email malhartraveline0810@gmail.com
Business hours: Monday to Saturday, 10:00 AM to 7:00 PM IST